Country Paint and Hardware
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Customer Service

HELP OUR NEIGHBORS. JOIN OUR TEAM.

Customer Service Associate

North Branford, CT | Full-Time or Part-Time

Enjoy helping people and solving everyday problems? Country Paint & Hardware is looking for a dependable, friendly person to help customers feel welcome and find what they need. We’ve served our community since 1977, and helpful service is at the heart of our work.

What You’ll Do

  • Welcome customers, listen to their questions, and help them find products and solutions.
  • Walk customers to the products they need and ask a teammate for help when needed.
  • Learn our merchandise and store services so you can give useful, accurate guidance.
  • Process purchases accurately and handle payments carefully.
  • Help keep shelves stocked and the sales floor clean and organized.
  • Work with teammates, manage changing priorities, and follow through on tasks.
  • Stay active throughout your shift and regularly lift merchandise weighing 20–30 pounds.

What You Bring

  • Friendly, clear communication and a patient approach to helping customers.
  • Dependability, punctuality, and pride in your work.
  • Strong basic math and cash-handling skills.
  • Attention to detail and the ability to organize several tasks.
  • A willingness to learn products, computer systems, and store procedures.
  • Initiative, teamwork, and openness to feedback.
  • The ability to remain calm and helpful during busy periods.

Retail or customer service experience is helpful, but it is not required.

Pay, Benefits & Learning

  • Competitive pay based on experience.
  • Daytime scheduling, with shift options discussed during the hiring process.
  • On-the-job learning and opportunities to develop new skills.
  • Employee discount.
  • Medical, dental, and short- and long-term disability insurance.
  • Paid time off.
  • IRA with company match.

Ask us which benefits and schedules apply to the position you’re considering.

View Current Store Hours

How to Apply

Email your resume, contact information, and availability to morr@countrypaint.com . Please include a recorded video answering the three questions below. This required step helps us get to know you beyond your resume.

Required Video Interview

  1. From what you know about Country Paint & Hardware, why do you think you would be a good fit for this role?
  2. What does excellent customer service mean to you, and how do you put it into practice?
  3. Tell us about a time you went above and beyond for a customer or teammate.

Send your video along with your resume to the email address above. If you have questions about submitting your video, please email us.

We’d Like to Hear From You

If you enjoy helping people, learning new things, and working with a team, tell us about yourself and your interest in the role.

Apply by Email